operator
Our client in Aberdeen has a fantastic new opening for an Operator to join their busy operations team on a full time permanent basis in Aberdeen.
This role is full time based in their Aberdeen office with the requirement to travel to vessels when required and on call duty every 4 weeks.
General responsibilities:
Responsible for the execution, implementation and supervision of assigned commercial contracts, time and spot charters as well as achieving the highest financial results, therefore:
discusses daily operational issues with Vessel Owners and Ship Managers
has daily contact with the assigned vessels and assists them
ensures that the vessel complies with all requirements under the Charter Party
closely monitors vessel performance and ensures that they comply with policies
ensures that the vessel’s daily position and performance is recorded
ensures that hire/freight invoices are issued and paid in accordance
ensures that provisions for any claims/ by debts are administered
briefs and/or debriefs masters on commercial/operational issues;
visits the assigned vessels at least once a year
analyse customers feedback to ensure structural improvements
Ensures and facilitates smooth communication between various parties involved in the execution/implementation of commercial contracts (e.g. vessels, commercial managers, technical managers and other parties)
Provides reports and analyses to the Operations Manager, to support tactical decisions and/or to offer advise to the benefit of the trading result and/or the effectiveness of the commercial contracts
Maintains and updates voyage accounts, pool administration and reports to measure the effectiveness of vessels employed/operated
Responsible for handling all customer complaints in consultation with the Operations Manager
Competences required for the role:
Co-ordinating and monitoring
Adaptability
Communication skills
Assertiveness
Customer and service oriented
Problem analysis
Essential skills, knowledge and experience:
Bachelor’s degree/ Higher Vocational Education (marine) or equivalent.
Experience in a similar maritime commercial position and/or seagoing experience on vessels at deck officer level
Preferably 4 years’ experience in specific function
Excellent verbal and written communication skills in English
Excellent reporting and presentation skills
Knowledge of MS Word, Excel, PowerPoint and voyage administration
Please note: Applicants must have the RTW in the UK and stay within daily commute distance to Aberdeen. No relocation or sponsorship costs are provided for this role.